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Retrieval-Augmented Generation

A technique that improves AI answers by retrieving relevant external information and feeding it to the model before it responds.

By Sitebard TeamUpdated June 2, 2026

In plain English

Retrieval-augmented generation lets an AI look up relevant facts before answering. Instead of relying only on memory, it pulls in the right documents and uses them to give a more accurate reply.

Technical definition

Retrieval-augmented generation is an architecture that combines a retrieval component with a generative model. A query is embedded and matched against an external knowledge base, and the top results are inserted into the model's context so generation is grounded in retrieved evidence rather than parametric memory alone.

Business use case

Businesses use RAG to build assistants that answer questions from their own knowledge bases, policies, and product docs without retraining a model. This keeps answers accurate and current while protecting proprietary data and reducing hallucinations.

Example

An internal HR chatbot uses RAG to retrieve the company's latest leave policy document and answers an employee's question using that exact text.

Frequently asked questions

Retrieval-augmented generation, or RAG, is a method that fetches relevant documents from a knowledge source and provides them to a language model so its answer is grounded in accurate, up-to-date information.

RAG lets a model answer using current, private, or domain-specific data it was never trained on, which reduces hallucinations and keeps responses accurate without retraining the model.

A user query is converted into an embedding, the most relevant documents are retrieved from a vector store, and those documents are added to the prompt so the model can generate a grounded response.

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